The Franco Center’s
box office makes
buying tickets easy!
Online: www.francocenter.org or www.brownpapertickets.com
Our online box office is open 24/7 for you! Please click here to go directly to the online box office, a service provided to the Franco Center by Brown Paper Tickets, a Seattle-based company and a leading ticketing service provider for non-profit performance venues like ours. You can use your credit or debit card (MC/Visa/Discover) to make your purchases over BPT‘s secure network. Please note there is a small convenience fee* associated with credit or debit card purchases — you can avoid this fee* by paying with cash or check at our physical box office in Lewiston.
By Phone: 207-689-2000 (24/7) or 207-783-1585 (Noon-4 pm, Mon-Fri)
Our call center box office is open 24/7 for you, as well! Please note that like our 24/7 online ticket sales, our 24/7 tickets-by-phone option (using the first number above) are also handled by Brown Paper Tickets. We can also process your phone order at the Franco Center during normal box office hours, which are Monday through Friday from noon to 4 p.m. and at least half-hour before each event. You can use your credit or debit card (MC/Visa/Discover) to make your purchases with one of our box office agents. Please note that in either case, there is a small convenience fee* associated with credit or debit card purchases.
In Person: 46 Cedar Street, Lewiston, ME
Our administrative box office (entrance located on the Oxford Street side of the building) is open for walk-in ticket sales Monday through Friday from noon to 4 p.m. Whether the show is held upstairs in the Performance Hall or downstairs in Heritage Hall, the lobby box offices are open for day-of-show (DOS) sales at least 30 minutes hour prior to each event. You can make your ticket purchase with cash, check, or credit/debit card. Please note there is a small convenience fee* associated with credit/debit card purchases. There is no fee added to ticket purchases made using cash or check.
* Credit/Debit Card Fee – Fee is 99 cents plus 3.5% of the ticket price. Thus, for example, a $10 ticket bought using a credit/debit card would cost $11.34, a $20 ticket purchase would cost $21.70, etc. Please note that this fee is the same cost to the Franco Center of providing this convenient 24/7 option to you. There are no fees when purchasing tickets using cash or check in person.
Additionally in some cases, there is a difference between the cost of tickets purchased in advance and tickets purchased at the door on the day of a show. For these shows, ticket prices will be higher by two to three dollars if purchased at the door. We appreciate patrons purchasing their tickets in advance, as it helps us with our planning. Thank you for your support by buying your tickets in advance!
Upon purchase customers will have the option to receive their tickets in one of four ways:
Physical tickets – Regardless of whether you’re purchasing your tickets online, on the phone, or in person, you can have physical tickets printed. In the case of phone and online orders, these tickets will be mailed to your address via USPS 1st Class Mail. If you are purchasing in person, we’ll print tickets for you upon your order.
Express Delivery – If you are receiving physical tickets, you may opt to get these mailed to your address for a small fee. Please review these options upon your purchase.
Will Call – If purchasing on the phone or online, you can choose to have your name added to our will-call list. You need not worry about a ticket; we’ve added you to our list and you can just check in at our will-call window when you arrive. Easy!
Email Tickets – If purchasing on the phone or online, you can choose to have your tickets sent to your email account. You can then open and print the attached ticket on your home printer, and bring your ticket to the event.
Terms of Purchase
Please note that all ticket sales are final. There are no refunds for ticket purchases. Tickets are transferable to other individuals, and can be gifted or privately sold.